The system changes.
The permitting, licensing, ERP, or administrative system gets updated. The procedure still describes yesterday's screen.
InteractiveDox keeps staff procedures and training aligned with the systems employees use and the rules they follow. It flags where approved procedures no longer match and drafts the update for staff review.
Each portal is a self-contained docs site with its own versions, branding, and pages. Publish it, or keep it in draft while you write.
Procedures
8 across departments
Last verified
Today 2 findings open
Permitting SOP Portal
/permitting-sops
Resident Services Guide
/resident-services
Inspections Runbook
/inspections
Staff Onboarding
/staff-onboarding
The permitting, licensing, ERP, or administrative system gets updated. The procedure still describes yesterday's screen.
State law, administrative code, policy, or local requirements move. Staff guidance does not automatically know.
The employee who knows why the process works that way retires or moves departments. The procedure becomes tribal knowledge.
Staff performs the procedure once in the browser or desktop application, using a training or non-sensitive workflow where available.
One capture becomes the SOP, staff training, walkthrough video, and revision record.
InteractiveDox checks the procedure against the actual system and monitors the rules it depends on.
When something changes, InteractiveDox identifies the affected step and drafts a revision for authorized staff review.
AI detects. Humans decide. Nothing becomes official until staff approves it.
Start without production citizen data. A proof of concept can use training environments, sample records, or non-sensitive workflows while still proving the checking and approval loop.
Run checks on agency-controlled machines and networks.
Capture only what is necessary for the procedure.
InteractiveDox drafts. Authorized staff decides what becomes official.
Maintain who approved what, what it replaced, and when it changed.
Start InteractiveDox with a contained 60-day evaluation around one department and a small set of procedures. No agency-wide deployment required.
Keep permit-processing procedures aligned with software and changing requirements.
Maintain consistent procedures across applications, renewals, reviews, and inspections.
Turn institutional knowledge into documented, repeatable training before it walks out the door.
Keep resident instructions synchronized with the actual service and approved process.
InteractiveDox is procedure verification software for public-sector teams. It captures staff workflows, generates SOPs and training, checks them against the systems and rules they describe, and drafts revisions for authorized staff to approve.
A municipality can capture a permitting, licensing, inspection, or code-enforcement workflow once, turn it into staff guidance and training, and then verify that procedure when the permitting system, screen flow, policy, or requirement changes.
No. InteractiveDox detects outdated steps and drafts changes. Authorized staff decide what becomes official, so AI can assist the process without becoming the final authority.
Yes. A public-sector pilot can start with a training environment, sample records, or a non-sensitive workflow. The goal is to prove capture, verification, drafted revisions, and human approval before any broader deployment.
Enterprise verification can run on agency-controlled machines and networks, using the permissions and environments approved for the workflow being checked.
Government deployments use custom annual platform pricing scoped around procedures, deployment environment, verification requirements, implementation, security review, and support.
Bring the workflow your team keeps re-explaining. Leave with the SOP, the video, the course, and a check that tells you the day any of them stops matching reality.