Your product changes.
Your customers keep up.
Help articles, walkthrough videos, and training, created from your real product workflows and checked against the live product every time you ship.
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rev 3 · verifiedverification
Drift found
Re-run against the live product after every release. Every run is recorded, even the ones that find nothing.
Revision 4 drafted
Step 04 no longer matches the live product.
Review the update →
Built for teams who would rather win new customers than re-explain the product to existing ones.
Confused customers leave quietly.
And it compounds: your support bot and your customers' AI agents read the same stale guidance and repeat it, confidently, at scale.
They don't report it
A customer follows the walkthrough, it doesn't match the screen, and they quietly stop trusting the product.
You shipped. The guidance didn't
Every release quietly breaks another article, another video, another course.
Your team pays the bill
Support answers the same solved question a hundred ways. Growth gets whatever hours are left.
What is InteractiveDox?
InteractiveDox helps software companies onboard, support, and retain their customers.
It automatically creates how-to docs, walkthrough videos, and training from real product workflows, then continuously checks them against the live product and updates them when the product changes, so customers always know how to use the latest version.
Support, customer success, product, and docs teams use it to run help centers, onboarding, and customer training from one verified source. The same guidance also covers internal SOPs and runbooks, and regulated industries add controlled documents with signed, superseding revisions and a complete audit history. Verification runs against your live product, and AI agents read the same verified guidance over MCP.
Why this holds when a help center doesn't.
Record a real workflow once.
Someone on your team clicks through the workflow while the extension or desktop app captures each step, screenshot, and context. Explicit, allowlisted, masked.
What changes when the guidance is never wrong.
Onboarding gets shorter
Walkthroughs match exactly what's on the customer's screen, so time to first value stops depending on a human being available.
Tickets don't get filed
The answer is findable, current, and shows the customer's actual product. Deflection happens before the ticket exists.
Customers stay
Renewal tracks adoption. A customer who learned the product in week one is a customer you still have in year two.
Your team gets its time back
The update drafts itself and waits for approval; the hours go to winning new customers.
Your AI support is only as good as your docs.
A wrong article used to confuse one customer. Now your support bot and your customers' AI agents read it too. Every guide is a set of steps an agent has actually executed against your live product, and agents plug straight in over MCP. Verified guidance is what makes AI support work.
> how do I import contacts? Reading import-your-data (rev 4, verified today) ... 1. Open Settings, then Import 2. Upload the CSV export
Every guide is right the day you publish it. The question is who notices.
Your product keeps changing. Customer guidance usually doesn't. A recorder, an SOP tool and a docs host all store the claim; none of them test it.
SOP tools
Scribe, Tango
Screen recorders
Loom, Guidde
Docs hosts
Mintlify, GitBook, ReadMe
InteractiveDox
one platform
In a regulated industry? InteractiveDox also adds controlled documents, signed superseding revisions, and a tamper-evident audit trail.
One platform. One source of truth. Provably current.
Record the workflow where it actually happens
The extension captures anything in a browser tab. The desktop app captures every other application on the machine. Both feed the same workspace.
Your workflows. Your machines.
Verification runs inside your walls, and every change leaves a record. That holds for your product and the guidance your customers rely on, and it is what lets audited teams prove their procedures are correct.
Execution stays local
Validation runs on your machines, against your credentials, behind your firewall. No run data, secret, or screenshot leaves through us. Only the view reaches the browser.
Revisions, never rewrites
Every approved change publishes as a superseding revision with a complete history. Nothing is edited in place, so you can always show what was true and when.
Agents follow the approved procedure
We do not teach AI how people happen to work. We give agents the procedure your company approved, and we prove it still works before anyone, human or agent, relies on it.
Watch your help docs update themselves this week.
Bring the one workflow customers always get stuck on. Leave with the article, the video, the course, and a check that tells you the day any of them stops being true.
- One real workflow from your product, captured in minutes
- The help article, walkthrough video, and training course, generated for you
- A scheduled check that re-runs it against your live product
- A drafted update the moment a release changes the flow