Verify the work, not just the document

Know whether the process still works.

Interactive Dox connects SOPs to execution evidence so teams can see what completed, what failed, what changed, and what needs review.

Validate supported procedures. Capture evidence. Review changes before they become the new standard.

A procedure can look current and still be wrong.

Systems change. Interfaces move. APIs evolve. Policies change. A document can remain perfectly readable while the real process behind it has already drifted.

Interactive Dox helps teams verify supported procedures against the environment they describe and retain evidence of what happened.

Systems and interfaces change

A screen, field, permission, or path moves after the procedure was approved.

APIs evolve

An endpoint or integration changes underneath the documented steps.

Policies change

A rule or operating standard changes while the published procedure stays the same.

From the approved SOP to an approved update.

A supported procedure is run against the environment it describes. Each step records a result and evidence. A step that no longer matches becomes a suggested correction for a person to review.

Catch process drift before it becomes operational debt.

  • Reduce repeat failures

    Find broken or outdated steps before teams repeatedly discover them manually.

  • Shorten investigation time

    Keep the failed step, evidence, and procedure revision connected.

  • Improve accountability

    Know which procedure ran and what occurred.

  • Support audits and reviews

    Retain execution evidence alongside controlled revisions and approvals.

See a validation run, start to finish.

A supported guide being checked against the live product, screen by screen: each step followed, the pause where it asks a person for a value it should not store, evidence kept for every step that passes, and the result filed against the document.

The Raw Steps tab of the smart doc “Sign in to Sniffer”: ten captured steps, each with its screenshot and a written explanation, from navigating to the Sniffer homepage through to the signed-in projects view.

The captured workflow itself: each step with the screenshot and the written explanation it was recorded with.

Validations run on a schedule. Results reach the team where they already are.

Supported guides are checked on the schedule you set, and the outcome reaches your team in Teams, Slack or email. A pass needs nothing from you; a change arrives with a suggested correction for review.

It runs without being asked

Put a supported guide on a schedule, nightly, weekly, or after each release, and it is checked without anyone having to remember.

The team hears about it where they already are

Results go to Teams, Slack or email: a pass, or a change with the exact step that no longer matched.

A person still decides

When a step changed, a correction is suggested. Nothing becomes the current version until someone on your team approves it.

For customer-hosted verification, supported checks execute in your environment, against the supported web and desktop applications and internal systems your procedures touch. Credentials stay in the operating system keychain on the machine that runs the check, and anything typed into a secure field is dropped before step data leaves it. The run result, step events and step screenshots, returns so a reviewer can see what happened.

Where verification applies

Related

  • Verification applies to supported procedures in supported environments. Physical processes are not validated automatically.
  • Not every desktop workflow can be replayed automatically.
  • A failed step produces a suggested correction. It is not repaired automatically.
  • A proposed change does not overwrite the published SOP; a person approves it first.
  • Validating a procedure is a separate event from running a business workflow.

Verification questions, answered.

What does verification check?

Supported procedures are run against the environment they describe, on demand or on a schedule. Each step records a result and evidence, and you are told the exact step that no longer matches.

What does it mean when guidance has drifted?

The approved guidance no longer matches the real process. A button moved, a field changed, a permission differs, an API changed, or a rule changed while the published procedure stayed the same.

What happens when a step fails?

You see which step no longer matches and the evidence from the run. A correction is suggested, and someone on your team decides whether it becomes the current version. Nothing is repaired or published on its own.

Can verification run inside our environment?

Yes, for customer-hosted verification: the run executes in your environment using only the access you approve, and nothing has to be opened up to the internet. Anything typed into a secure field is dropped before step data leaves the machine, and the run result, step events and step screenshots, returns so a reviewer can see what happened.

Which procedures can be verified?

Supported procedures in supported environments, such as web and desktop applications that a validation run can follow. Not every desktop workflow can be replayed automatically, and physical processes are not validated automatically.

Is verification the same as running a workflow?

No. Running a business workflow performs the work. Verification checks whether a supported documented procedure still works against its target system. Both keep evidence, and they are separate events.

If the process changed, your SOP should know about it.

See how verification works on one of your supported procedures, with the evidence from the run and a reviewed update.

Book a demo around one real SOP.

Leave your work email and we'll follow up to arrange a demo built around one of your procedures.

Prefer email? Reach us at hello@interactivedox.com.