By accessing or using the Site, you acknowledge that you have read, understood and agree to be bound by these Terms of Use. Use of the Site is also governed by our Privacy Policy, which explains how we collect and handle personal data.
1.Agreement to terms
These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and InteractiveDox (“Company,” “we,” “us,” or “our”), regarding your access to and use of the InteractiveDox website and associated services, including any related media, channels, mobile sites or applications (collectively, the “Site”).
We are a company incorporated in the State of Delaware, United States, with our registered office located at 2810 N Church St #866506, Wilmington, DE 19802.
If you do not agree with all of these terms, you are expressly prohibited from using the Site and must discontinue use immediately.
Additional terms, policies, guidelines or disclaimers may be made available on the Site from time to time and will be considered incorporated into these Terms of Use by reference. We may, at our discretion, revise or update these Terms of Use at any time. Any changes will be reflected by updating the “Last updated” date. By continuing to access or use the Site after any revisions become effective, you agree to be bound by the updated Terms of Use. You are responsible for periodically reviewing these Terms for any changes.
The Site and its content are not intended for access or distribution in any jurisdiction where such access or distribution would be prohibited by applicable law or would subject us to additional local regulatory or compliance requirements. If you access the Site from outside the United States, you do so at your own discretion and are responsible for ensuring compliance with all applicable local laws and regulations.
Regulatory notice
The Site and related services are not designed to comply with industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management Act (FISMA), or the Gramm-Leach-Bliley Act (GLBA). If your organization is subject to these or similar regulations, you may not use the Site in a way that would impose compliance obligations on us.
The Site is intended for individuals who are at least 18 years old. Persons under 18 are not permitted to use or register for the Site.
2.Intellectual property rights
Unless otherwise stated, all elements of the Site, including its source code, databases, software, design, audio, video, text, photographs, graphics and other materials (collectively, the “Content”), along with all trademarks, service marks and logos (collectively, the “Marks”), are owned by InteractiveDox or used under applicable license. The Content and Marks are protected under United States and international copyright, trademark and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for your internal business use, provided that you comply with these Terms of Use.
Except as expressly permitted by us in writing, you may not:
- Copy, reproduce, republish, upload, transmit, distribute, sell, license or exploit any part of the Site, Content or Marks for commercial purposes;
- Modify or create derivative works of the Content;
- Use any data mining, scraping or similar data gathering methods.
We reserve all rights not expressly granted to you. Your access to the Site does not grant you any ownership or license rights to the intellectual property unless explicitly stated.
If you submit any content or feedback to us (for example, through suggestions or uploaded materials), you grant us a worldwide, royalty-free, perpetual license to use, reproduce and display that content in connection with the operation and improvement of the Site.
We may revoke your license and restrict your access to the Site at any time, without notice, if we believe you have violated these Terms.
3.User representations
By accessing or using the Site, you represent and warrant that:
- You have the legal capacity and authority to enter into and comply with these Terms of Use.
- If you access or use the Site on behalf of an organization or entity, you have the necessary authority to legally bind that entity to these Terms of Use.
- You are at least 18 years of age or have reached the legal age of majority in your applicable jurisdiction.
- You will not access or use the Site through unauthorized automated tools or methods, including bots, scripts, crawlers, scrapers or similar technologies, unless such access is expressly authorized, such as through API access provided under a valid agreement.
- You will not use the Site for any unlawful, unauthorized or otherwise prohibited purpose.
- Your access to and use of the Site will comply with all applicable laws, regulations and contractual obligations.
- Any information you provide to us is accurate, complete and up to date, and you agree to promptly update such information when necessary.
- You are responsible for all activities conducted through or under your account and for maintaining the security of your account credentials.
We reserve the right to suspend or terminate your account and restrict access to the Site if we reasonably suspect that any information provided is false, misleading or incomplete, or if you are found to be in violation of any representation above or any other provision of these Terms.
4.Fees and payment
Access to certain features or services on the Site may require a paid subscription or usage-based fees. Pricing is currently offered on a custom quote basis, tailored to your organization’s specific needs.
You agree to pay all fees and charges as outlined in your custom pricing agreement or invoice. All fees are billed in U.S. dollars and may be subject to applicable taxes as required by law.
You are responsible for:
- Providing accurate and current billing and contact information;
- Ensuring timely payment of all agreed charges;
- Updating your payment method or billing details as needed.
Payment terms (for example, due dates, billing frequency and accepted methods) will be communicated to you directly and form part of your agreement with us.
We reserve the right to:
- Correct pricing errors, even after issuing an invoice;
- Adjust fees for future services with advance notice;
- Suspend or terminate access to the Site for non-payment.
All payments are non-refundable unless otherwise agreed in writing.
5.Cancellation
You may terminate your subscription or service agreement at any time by contacting us at hello@interactivedox.com.
Any cancellation will become effective at the end of the then-current billing cycle or applicable contract term, as outlined in your agreement. Unless otherwise provided in a separate written agreement, we do not offer refunds or credits for any unused portion of a billing period or contract term.
Please note that cancelling your subscription will stop future renewals, but you will continue to have access to the applicable services and paid features until the end of your current paid term. Once the applicable term expires, access to paid features will be discontinued unless a new subscription or service agreement is entered into.
If you have concerns about our services or believe you have been incorrectly charged, please contact us at hello@interactivedox.com. We will review the matter and make reasonable efforts to address and resolve your concerns.
6.Prohibited activities
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that could damage, disable, interfere with or impair our services or systems, or interfere with any other party’s use and enjoyment of the Site.
Without limiting the generality of the above, you agree not to:
- Access or use the Site for any unlawful, unauthorized or competitive purpose;
- Use the Site in violation of any applicable laws, regulations or export controls;
- Systematically retrieve data or content to create a database, directory or collection without our express written permission;
- Circumvent, disable or interfere with security features or access controls;
- Upload or transmit viruses, malware or other malicious code;
- Use bots, scrapers, crawlers or other automated systems unless authorized (for example, via our official API);
- Reverse engineer, decompile or disassemble any part of the Site’s software;
- Use any content or materials from the Site to create a competing product or service;
- Impersonate any person or entity, or misrepresent your identity or affiliation;
- Harass, abuse, threaten or intimidate our staff, users or representatives;
- Use the Site to send spam or unsolicited messages, or collect personal information from others without consent;
- Misuse our trademarks, branding or copyrighted materials without authorization;
- Disparage, tarnish or otherwise harm our reputation or interfere with the Site’s operations;
- Attempt to bypass or override any technical measures that restrict access;
- Engage in framing, deep-linking or unauthorized linking to the Site;
- Use the Site in any manner inconsistent with these Terms or any additional guidelines we provide.
We reserve the right to suspend or terminate your access to the Site if you engage in any prohibited activity.
7.User-generated contributions
We may offer features that allow you to submit, post or transmit content to us or on the Site, including but not limited to text, images, audio, video, comments, feedback or other materials (“Contributions”).
By submitting any Contributions, you grant us a non-exclusive, worldwide, royalty-free, sublicensable and transferable license to use, reproduce, modify, display, perform, publish, distribute and otherwise exploit those Contributions for any lawful purpose, including to operate and improve the Site.
You acknowledge that
- Contributions may be visible to other users or to the public, depending on how they are submitted;
- Any feedback or suggestions you provide may be used by us without obligation or attribution;
- We reserve the right to moderate, remove or restrict Contributions at our sole discretion.
You represent and warrant that
- You own or have appropriate rights to all Contributions you submit;
- Your Contributions do not infringe the rights of any third party (including IP, privacy or publicity rights);
- You have consent from any identifiable individuals appearing in your Contributions;
- Your Contributions are not false, misleading, harmful, harassing, defamatory, obscene or otherwise unlawful;
- Your Contributions do not promote discrimination or violence against individuals or groups;
- Your Contributions comply with all applicable laws and these Terms.
Violations of these terms may result in suspension or termination of your access to the Site, at our discretion.
8.Contribution license
By submitting any content, materials or feedback to the Site (“Contributions”), you grant InteractiveDox a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable and transferable license to use, host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and publicly display such Contributions, in any format and for any lawful purpose, including to improve the Site and develop new services.
You retain full ownership of your Contributions, including any intellectual property rights, subject to the license granted above. This license survives even if your account is deactivated or you remove the Contributions from the Site.
By submitting feedback, comments or suggestions to us, you agree that we may use such input without any obligation to compensate you.
We are not responsible for any Contributions submitted by users, and you acknowledge that you are solely responsible for the accuracy, legality and appropriateness of your Contributions. You agree not to hold us liable for any statements made in or consequences arising from your Contributions.
Our use of any personal information included in your Contributions is governed by our Privacy Policy.
9.Submissions
Any questions, comments, suggestions, ideas, feedback or other information that you submit to us regarding the Site or our services (“Submissions”) are considered non-confidential and non-proprietary, regardless of how they are transmitted or labeled.
By providing any Submissions, you agree that:
- Such Submissions shall become the sole property of InteractiveDox;
- We will own all intellectual property rights and may use, reproduce, disclose, publish or otherwise exploit the Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you;
- You waive any moral rights in the Submissions, and you warrant that they are either original to you or you have the necessary rights to provide them.
You agree that you will not assert any claim against us for the use or disclosure of any Submissions, and we are under no obligation to review or use them.
10.U.S. Government rights
Our services are “commercial items” as defined in Federal Acquisition Regulation (“FAR”) 2.101. If our services are acquired by or on behalf of any agency not within the Department of Defense (“DoD”), our services are subject to the terms of these Terms of Use in accordance with FAR 12.212 (for computer software) and FAR 12.211 (for technical data). If our services are acquired by or on behalf of any agency within the Department of Defense, our services are subject to the terms of these Terms of Use in accordance with Defense Federal Acquisition Regulation Supplement (“DFARS”) 227.7202-3. In addition, DFARS 252.227-7015 applies to technical data acquired by the DoD. This U.S. Government Rights clause is in lieu of, and supersedes, any other FAR, DFARS or other clause or provision that addresses government rights in computer software or technical data under these Terms of Use.
11.Site management
We reserve the right, but not the obligation, to:
- Monitor the Site for violations of these Terms of Use;
- Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including, without limitation, reporting such user to law enforcement authorities;
- In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
- In our sole discretion and without notice, limitation or liability, remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
- Otherwise manage the Site, through automated or manual means, in a manner designed to protect our rights and property, enforce compliance with our Terms, and facilitate the proper functioning of the Site.
“Contributions” refers to any content, data, submissions or materials uploaded, posted or otherwise made available by you on or through the Site.
12.Term and termination
These Terms of Use shall remain in full force and effect while you use the Site.
Without limiting any other provision of these Terms of Use, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Site (including blocking certain IP addresses), to any person for any reason or for no reason, including, without limitation, for breach of any representation, warranty or covenant contained in these Terms of Use or of any applicable law or regulation. We may terminate your use of or participation in the Site, or delete any content or information that you posted, at any time and in our sole discretion, with or without warning.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you are acting on behalf of that third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including, without limitation, pursuing civil, criminal and injunctive remedies.
Upon termination, we may retain or delete your data in accordance with our Privacy Policy and applicable law. Termination does not limit any other rights or remedies available to us under these Terms or at law.
13.Modifications and interruptions
We reserve the right to change, modify or remove any aspect of the Site or related services at any time, in our sole discretion, without prior notice, unless otherwise specified in a separate Master Subscription Agreement (“MSA”) executed with you.
We do not guarantee uninterrupted availability of the Site or services. You acknowledge that from time to time, we may need to perform scheduled or emergency maintenance, upgrades or other technical work that may result in temporary interruptions, slowdowns or errors. We will use commercially reasonable efforts to notify affected clients in advance of any planned downtime, in accordance with the applicable MSA.
To the extent permitted by law and unless otherwise agreed in an MSA, we shall not be liable for any loss, damage or inconvenience resulting from your inability to access or use the Site during such periods. Nothing in these Terms of Use obligates us to provide ongoing maintenance, support or future updates, unless expressly stated in an MSA.
14.Governing law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. You irrevocably consent that the courts located in the State of Delaware shall have exclusive jurisdiction to resolve any dispute that may arise in connection with these Terms of Use.
15.Dispute resolution
Informal negotiations
To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms of Use (each, a “Dispute” and collectively, the “Disputes”), the Parties agree to first attempt to negotiate any Dispute (except as otherwise provided below) informally for at least 30 days before initiating arbitration. Informal negotiations shall begin upon written notice from one Party to the other.
Binding arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except as otherwise excluded below) will be finally and exclusively resolved by binding arbitration.
You understand that without this provision, you may have the right to sue in court and have a jury trial.
The arbitration shall be commenced and conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), and, where applicable, the AAA’s Supplementary Procedures for Consumer-Related Disputes. Arbitration may take place in person, through written submissions, by phone or online. The arbitration shall be held in Delaware, United States, unless otherwise agreed in writing by the Parties.
The arbitrator will issue a written decision but is not required to provide a statement of reasons unless requested by either Party. The arbitrator must apply applicable law, and any award may be challenged if the arbitrator fails to do so. Each Party shall bear its own arbitration costs, unless otherwise determined by the arbitrator in accordance with AAA rules.
Court proceedings and venue
If a Dispute proceeds in court rather than arbitration (whether due to exclusion, waiver or unenforceability), such action shall be brought exclusively in the state or federal courts located in Delaware, United States, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law:
- No arbitration shall be joined with any other proceeding;
- No Dispute shall be arbitrated on a class-action basis; and
- No Dispute shall be brought in a representative capacity on behalf of the public or other persons.
Exceptions to arbitration
The following Disputes are excluded from informal negotiation and binding arbitration:
- Any Dispute seeking to enforce or protect the intellectual property rights of a Party;
- Any Dispute arising from allegations of theft, piracy, invasion of privacy or unauthorized use; and
- Any claim for injunctive relief.
Severability
If any portion of this Section is found to be illegal or unenforceable, that portion shall not be enforced, and the remainder shall remain in full force and effect. Any Dispute falling within the unenforceable portion shall be resolved in the courts listed above, and the Parties consent to the personal jurisdiction of such courts.
Note
In the event of a separately executed Master Subscription Agreement (“MSA”) between you and InteractiveDox, the dispute resolution terms in that MSA shall prevail over this Section to the extent of any conflict.
16.Corrections
There may be information on the Site that contains typographical errors, inaccuracies or omissions, including descriptions, availability, technical specifications or other informational content. We reserve the right to correct any such errors, inaccuracies or omissions and to change or update the information on the Site at any time, without prior notice.
These corrections apply only to public-facing site content and do not modify the terms of any active Master Subscription Agreement (“MSA”) or other contractual commitments previously executed with you.
17.Disclaimer
As-is
THE SITE IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS FOR INFORMATIONAL PURPOSES ONLY. YOU AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, INTERACTIVEDOX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION MADE AVAILABLE ON OR THROUGH THE SITE. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ARE RESPONSIBLE FOR IMPLEMENTING APPROPRIATE SAFEGUARDS TO PROTECT YOUR SYSTEMS.
ANY THIRD-PARTY CONTENT, LINKS OR RESOURCES THAT MAY APPEAR ON THE SITE ARE PROVIDED SOLELY FOR CONVENIENCE AND DO NOT CONSTITUTE AN ENDORSEMENT. WE DO NOT MONITOR OR CONTROL SUCH THIRD-PARTY MATERIALS AND DISCLAIM ANY RESPONSIBILITY FOR THEM.
THIS DISCLAIMER APPLIES SOLELY TO YOUR USE OF THE PUBLIC-FACING SITE. IT DOES NOT MODIFY, LIMIT OR REPLACE ANY EXPRESS WARRANTIES, SERVICE LEVELS OR OBLIGATIONS THAT MAY BE SET FORTH IN A SEPARATE MASTER SUBSCRIPTION AGREEMENT (“MSA”) ENTERED INTO BETWEEN YOU AND INTERACTIVEDOX.
18.Limitations of liability
Liability cap
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INTERACTIVEDOX, ITS DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA OR OTHER DAMAGES — ARISING FROM OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THIS LIMITATION OF LIABILITY APPLIES SOLELY TO THE USE OF THE PUBLICLY ACCESSIBLE WEBSITE AND DOES NOT APPLY TO SERVICES DELIVERED UNDER A SEPARATELY EXECUTED MASTER SUBSCRIPTION AGREEMENT (“MSA”), WHICH SHALL BE GOVERNED BY THE SPECIFIC TERMS AND LIMITATIONS SET FORTH IN THAT AGREEMENT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU IN THOSE CASES.
19.Indemnification
You agree to defend, indemnify and hold harmless InteractiveDox, its affiliates, subsidiaries, and their respective officers, directors, agents, partners and employees, from and against any claims, losses, damages, liabilities, demands or expenses (including reasonable attorneys’ fees) made by any third party due to or arising out of:
- Your use of the public-facing Site;
- Your breach of these Terms of Use;
- Your violation of any applicable law or the rights of a third party, including intellectual property rights.
We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate at your expense with our defense of such claims. We will use reasonable efforts to notify you promptly of any such claim, action or proceeding.
This indemnification obligation applies only to use of the Site and does not affect or modify any indemnification obligations that may be defined in a separately executed Master Subscription Agreement (“MSA”) between you and InteractiveDox. These obligations will survive termination of these Terms of Use.
20.Electronic communications, transactions and signatures
By visiting the Site, sending us emails or submitting information through online forms, you are engaging in electronic communications. You consent to receive such communications electronically, and you agree that all agreements, notices, disclosures and other communications provided to you by InteractiveDox electronically — whether via email or through the Site — satisfy any legal requirement that such communications be in writing.
You further agree to the use of electronic signatures, electronic contracts, electronic orders and electronic records for transactions initiated or completed through the Site, and to the electronic delivery of notices, policies and related records. This agreement is made in accordance with applicable electronic signature laws, including the U.S. Electronic Signatures in Global and National Commerce Act (“E-SIGN”) and the Uniform Electronic Transactions Act (“UETA”).
This Section applies solely to interactions conducted via the public-facing Site. Any separate agreement, including a Master Subscription Agreement (“MSA”) or other contractual engagement with InteractiveDox, may include specific terms regarding authorized communication methods and execution of agreements, which will take precedence over this Section.
You waive any rights or requirements under laws in any jurisdiction that require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted by applicable law.
21.Miscellaneous
These Terms of Use, together with any additional policies or operating rules posted by us on the Site, constitute the entire agreement between you and InteractiveDox with respect to your access to and use of the Site. These Terms do not govern any services provided pursuant to a separate Master Subscription Agreement (“MSA”) or other signed agreement, which shall supersede these Terms in the event of any conflict.
Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms shall be enforced to the fullest extent permissible by law.
We may assign our rights and obligations under these Terms at any time. You may not assign or transfer your rights under these Terms without our prior written consent. We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control.
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be deemed severable from these Terms and will not affect the validity or enforceability of the remaining provisions.
No joint venture, partnership, employment or agency relationship is created between you and us as a result of these Terms or your use of the Site. You agree that these Terms will not be construed against us by reason of their having been drafted by us. You hereby waive any defenses based on the electronic form of these Terms and the lack of physical signatures by the parties hereto.
22.Contact us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
- hello@interactivedox.com
- Address
- 2810 N Church St #866506, Wilmington, DE 19802